Reference

Privacy Policy for Indonesian Accounts

At boswin168, we set out exactly what we collect when you open an account, use DANA, OVO, GoPay or QRIS, or ask support to check a login.

Account DataSession LogsDANAQRIS
Browse Lobby Read FAQ
boswin168 Privacy Policy for Indonesian Accounts
CONTACT CHANNELS

Where to Send Privacy Requests

When you want a copy, correction or removal request, we keep the contact path simple. Use live chat from the site footer, send an email from the address on the page, or write through the Help form inside your account. Our team handles privacy messages every day from 09:00-23:00 WIB, including weekends, and we tie each request to your account so you do not need to explain it twice.

Team online

Live Chat

Open live chat from the site footer and send your privacy question there. We use it for account access checks, correction requests and cookie questions, and we keep the conversation linked to your case.

Email

Write to [email protected] if you want a written trail for a request. Include your account email, the detail you want changed, and the last login date so we can match the record quickly.

Help Form

Open the Help form inside your account when you need a data copy, a correction, or removal. The form routes to the privacy team and lets us verify the request against your account notes.

SECURITY PATHS

How We Handle Your Data

We handle privacy in a small set of steps so you can see what happens to your records.

Account Details

We keep your name, contact details, login time, device type and the payment method used on a request. That lets us verify the account, trace a DANA, OVO, GoPay or QRIS event, and answer your privacy request without extra back-and-forth.

Why We Keep Them

We use the record set to confirm access, settle support threads, detect repeated login errors and handle disputes. We do not collect more than we need for those tasks, and we do not use private records for public display.

Cookies on Devices

Your browser may store session cookies so the site remembers your login on desktop or mobile. If you use Chrome, Safari or an Android browser, you can clear them in browser settings and start a fresh session.

Account Security

When you change your password, add a new device, or sign out from a shared phone, we log the event to protect the account. OTP checks and logout history help us spot access that does not belong to you.

Retention Window

We keep account and payment records only as long as needed for support, dispute handling and legal requests. After that, we remove or mask details that are no longer required for the file.

Your Requests

You can ask for a copy, correction or removal by sending the form from Help > Privacy or by email. We verify the account first, then make the change where local law allows.

Common Questions About Privacy

These are the questions we expect most often when you open an account or ask us to change a record. Each answer follows the same handling rules for sign-up details, cookie data and payment traces. If a request depends on local law, we follow the rule that applies in your location and only where local law permits. We keep the process plain so you know what we can do and what we must keep.

We collect the details needed to create and secure the account, such as your name, contact data, login time, device type and the payment method used when a request is made. We do not ask for more than we need.

Yes. We keep those payment traces because they help us confirm a request, trace a failed transfer and match a support case to the right account. The record stays tied to your file and is not shown publicly.

Yes. Send the request from Help > Privacy or email us from the address on the site, then we verify the account and return the copy in the format we can safely provide. Local law may change what we can include.

Your browser may store session cookies so you stay logged in while you move between pages. If you clear cookies in Chrome, Safari or an Android browser, the site will ask you to sign in again.

We keep records only for the time needed for support, dispute handling, verification and legal duties. After that, we remove or mask details that are no longer required for the file.

Use live chat, the Help form or [email protected]. We link the request to your account, confirm the details, and reply in the order the messages arrive, including on weekends.

Yes. If local law asks for a different treatment, we follow that rule for your location. Access and eligibility are available only where local law permits, and we explain any limit in plain language.

Related Pages

boswin168 Indonesia FAQ About Us boswin168 Login Register